The Fact About Telus technical support That No One Is Suggesting

The Fact About Telus technical support That No One Is Suggesting

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Individuals agents Operating versus Telus Advantages, rather than preserving the outdated loyal customers they make them disappear to look for other service provider

@Oleginza Wrote: I known as Telus CS at eight.55AM Mountain time they usually hanged up on me, stating which i ought to connect with throughout "regular Workplace hours". Is that this for serious?

@chris14 I wanted to distinct up some inaccurate data. We're going to repair TELUS owned downed lines at no demand. We're going to only clear away the line wholly for development/renovation uses but there is a charge included. We sent you a private message in case you want to maneuver ahead with possibly circumstance. 

• I in the beginning renewed my contract soon after speaking with an agent named Abdul, who gave me a deal that I accepted, although it couldn’t match a proposal from Rogers.

You are going to then get a text message in the event the agent responds, and you can abide by up at your earliest benefit.

I assume I'm just outdated, but I bear in mind a time when you might simply call a company, discuss with a human without the need of sitting on keep for hrs, and really get customer service. Thanks Telus for an excellent customer encounter.

  I'm instructed to talk to Loyalty and backbone and however getting no where.  I've managed to talk to two individuals who known as them selves administrators in the Philippines, who couldn't assist me.

The TELUS team acknowledges that our function spans many Territories and Treaty spots and we're grateful for the normal Information Keepers and Elders who are with us currently, whoever has absent before us along with the youth that encourage us.

so i known as the customer server (Jane) to resolve the issue immediately after conveying your situation and what It can be transpire, The agent just aspect together with her associate and he or she lied with regards to the credits and savings they faraway from my account for a faithful customer with Telus and she reported the credits expired and not accessible, she Imagine I am stupid, If your lower price has expired i ought to begin to see the expiration day on my Monthly bill like i see on house service bill.

I'm in search of the telephone number to contact to speak into a consultant and pondering if they can be found in the weekend. I intend to make payment arrangements and tried to on chat, nonetheless they informed me I should connect with. 

The hrs they may have are certainly not Functioning well with my function and caring for an elderly loved one busy plan. I also chatted Nonetheless they advised me I really need to contact in. 

At this moment my cellular phone stopped connecting towards the telus network. Because of this it's taken me a 45 to sift in the ai gate keepers prompt's just to speak to a real particular person, all whilst telus ai attempts every little thing not to enable me to speak to a true particular person.  

I'd some minor problems but I had Completely no clue how to fix them. Then, my co-employee advised Telus technical support me of your respective service. Your staff members had been particularly affected individual and valuable! As a result of all of them!

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